I'm going over the list of services that were lost in fire of OVH DataCenter in Strasbourg.
https://www.techzine.eu/news/infrastructure/57005/ovh-share-overview-of-data-lost-in-fire/
https://www.ovhcloud.com/en/lp/status-services-backup-strasbourg/
Stuff that was lost and is not recoverable:
Web Cloud - Web Plesk - these are actual physical servers. I assume it's your business what's going on on your server, and your business to setup backup.
Bare Metal - NAS - actual physical NAS disks for your backup or something.
Hosted Private Cloud - Host, Datastore, vRops + 2x Managed Veeam Backup - I don't particularly understand this service, but it seems that you choose one specific data center as well here. You pick "Veeam Managed Backup — our Backup-as-a-Service solution for your VMs" as additional service, or you can set up your own backup, so it seems? Two managed backups were lost as well, but I guess it's not so smart to set up managed backup for the same building? I don't know whether customers had choice.
Public Cloud Universe - VPS OpenStack Zone, VPS Additional Storage, VPS Snapshot Cloud, Public Cloud Instances - these are non-recoverable. Is any of these services supposed to be recoverable?
So... To re-iterate my initial question: Did OVH customers lose data that shouldn't have been lost in fire?
https://www.techzine.eu/news/infrastructure/57005/ovh-share-overview-of-data-lost-in-fire/
https://www.ovhcloud.com/en/lp/status-services-backup-strasbourg/
Stuff that was lost and is not recoverable:
Web Cloud - Web Plesk - these are actual physical servers. I assume it's your business what's going on on your server, and your business to setup backup.
Bare Metal - NAS - actual physical NAS disks for your backup or something.
Hosted Private Cloud - Host, Datastore, vRops + 2x Managed Veeam Backup - I don't particularly understand this service, but it seems that you choose one specific data center as well here. You pick "Veeam Managed Backup — our Backup-as-a-Service solution for your VMs" as additional service, or you can set up your own backup, so it seems? Two managed backups were lost as well, but I guess it's not so smart to set up managed backup for the same building? I don't know whether customers had choice.
Public Cloud Universe - VPS OpenStack Zone, VPS Additional Storage, VPS Snapshot Cloud, Public Cloud Instances - these are non-recoverable. Is any of these services supposed to be recoverable?
So... To re-iterate my initial question: Did OVH customers lose data that shouldn't have been lost in fire?